Q: |
MY FAVORITE FRAGRANCE HAS BEEN DISCONTINUED. WHAT CAN I DO? |
A: |
Occasionally we will discontinue certain fragrances or products to make room for new items. Click here to see if your favorite fragrance has returned to our Classics program. |
Q: |
WHERE IS MY ORDER? |
A: |
Click on Order Status and sign-in to Your Account 24 hours a day. You may view information about your most recent orders as well as past orders. Once your order has been shipped, it may take up to 48 hours before tracking is available. |
Q: |
CAN I SHIP MY ORDER INTERNATIONALLY? |
A: |
At this time, we are not shipping our products outside of the United States. You may place an order to be shipped within the United States if you are using a credit card with a U.S. billing address which is drawn on a U.S. bank. |
Q: |
HOW DO I USE MY PROMOTION CODES? |
A: |
To redeem a promotion code, enter the code exactly as it appears in the field provided on one of the following pages: Shopping Bag page, Payment page or the Review Your Order page in Checkout. Click "Apply" and your discount will be displayed in the payment summary. Only one Promotional Discount code per order will be accepted. Please refer to the offer details for redemption information and specifics about the offer. |